Unable to turn on remote control "your device has no internet"

Unable to turn on remote control "your device has no internet"
Unable to turn on remote control "your device has no internet"
2020-12-20 23:58:15
Model: HS105
Hardware Version: V1
Firmware Version: 1.5.4

My device has an internet connection, as shown in device info, and shown in my router admin panel. However when I turn on remote control it fails saying "Your device has no internet. Please make sure your device is installed on a workable network, tap retry then we we will test connection in few seconds"

 

I have factory reset my devices and the issue persists. This happens on all devices I have, hs103, hs105, hs200, hs220. 

 

Only started recently. 

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Re:Unable to turn on remote control "your device has no internet"
2020-12-29 18:37:34

@ITDad92 

 

What type of network are you using?  Mesh, Single SSID, Etc.  Have you tried changing the encryption type or SSID or Password for the network?  

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