HS220 won't turn lights on/off after wiring

HS220 won't turn lights on/off after wiring
HS220 won't turn lights on/off after wiring
2020-12-25 23:34:39 - last edited 2020-12-29 21:45:37
Model: HS220
Hardware Version:
Firmware Version:

I could use some help please.

 

During installation, I did the wiring as instructed. The one concern I had is that the bundle of wire at the back of the box was a bit tan (rather than white). I figured they might be discolored from age. Nonetheless, I connected all wires and when I flipped the breaker back on, I could not turn the lights on/off (by pressing the main switch repeatedly). Also, no lights on the dimmer switch.

 

The only thing I can think is wrong is that bundle of wires are not neutral wires. If not, what are they? (Sorry, I'm not an electrician.)

 

BTW - I'm assuming reset and restart are only used for WiFi - i.e. I should be able to manually turn the lights on/off without fiddling with those buttons.

 

Thanks for your help.

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Re:HS220 won't turn lights on/off after wiring-Solution
2020-12-29 19:34:43 - last edited 2020-12-29 21:45:37

@fganter .

 

It does appear to be wired correctly.  The only thing i would try is to switch the wires to the black and red screws around.  If not you may need to hire an electircian to look at that wire bundle and determine if it is a neutral cluster or not. 

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Re:HS220 won't turn lights on/off after wiring
2020-12-27 20:30:24

 

 

 

Here's a picture of how it's wired. I left the netreul nut off, so you could see the wires.

 

@fganter 

 

Not working, as described above.

 

Any ideas?

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Re:HS220 won't turn lights on/off after wiring-Solution
2020-12-29 19:34:43 - last edited 2020-12-29 21:45:37

@fganter .

 

It does appear to be wired correctly.  The only thing i would try is to switch the wires to the black and red screws around.  If not you may need to hire an electircian to look at that wire bundle and determine if it is a neutral cluster or not. 

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Re:HS220 won't turn lights on/off after wiring
2020-12-29 21:45:24

@Carl 

 

Yeah, turns out the black wire is not the line. Reversing fixed it.

 

Thanks for your help.

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Re:HS220 won't turn lights on/off after wiring
2020-12-30 17:37:52

@fganter 

 

Oh that's great news.  Glad it was a simple fix. 

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