5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)

5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
2021-02-01 15:18:29

Hello - I have multiple Kasa devices that stopped working all on the same day (5 of 11 total devices in my home). 2 Kasa Smart Plugs and 3 Kasa Smart Light Switches. I purchased the Smart Plugs and Switches all in October of 2020.

 

Scenario - Of the 11 devices in my home, 5 stopped working on the same day. This is a mixture of 3 Smart Light Switches and 2 Smart Plugs. They are not responsive through either the Kasa dedicated app, or via Alexa home automation. All of these devices were purchased within a 2 week span in October of 2020. The remaining devices in my home that continue to work properly are 4 older Kasa smart plugs, and 2 of the newer Smart Light Switches. The light switches show a red status indicator light, as do the smart plugs. All are well within WiFi range.

 

I'm not sure how to proceed, and would tremendously appreciate any advice that can be given.

 

 

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#1
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4 Reply
Re:5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
2021-02-02 22:09:18

@PACaster 

 

Move some of the devices over to the guest network of your router. If one fails that could happen, but for multiple units, I wonder if the router may be getting too crowded for the 2.4G on the main network. If the devices work on the guest network you can leave them there as your Kasa app will automatically control them "remotely" so how you use them does not change.

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#2
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Re:5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
2021-04-04 21:52:25

@PACaster I had something very similar happen recently. I have 7 smart switches and they all stopped working on the same day. Red light and unable to find my router. 

What ended working for me was deleting all devices from the app. Restarting/resetting the devices and reconnecting them as if they were new devices. 

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#3
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Re:5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
a week ago

Do any of you happen to have a Pura Wifi Air freshner? Something similar has happened to me and I've narrowed it down to the switches go red when it's connected to the network.

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#4
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Re:5 of 11 Kasa Devices Stopped Working on Same Day (switches & plugs)
a week ago

@StrangeFlavor 

Nope, don't have one. 

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#5
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