Does anyone have a solution (other than buying replacements) for getting the version 1 smart plugs working again? I have 2 that stopped working after an update; I suspect the tp folks are not interested in bringing along the older tech, but sheesh, I invested in them and was pretty good about singing their praises. Now I find out that my cell phone has longer support! hehe.

-------------------------------

Dear Mike,

Per provided proof of purchase, you buy the TP-Link device last  from November 22, 2018 and in United States we only have a limited 2year warranty.

We regret to tell you that your product is already out of warranty, hence we will not be able to help you process a replacement.

However, our goal is to ensure our loyal customers remain satisfied, so to that regard we would like to offer you a 10% - 15% discount on our Official TP-Link eBay store. Please choose which product you want to buy, and we will produce a discount link for you.

There are TP-Link eBay stores:

For smart home products: 

Please note that the amount of the discount is based on the sold price of the product that they have.  If its above $100 its 15% if its below $100 its it 10%.  And the discount can only be applied to products that are not already discounted.

Thank you very much for your understanding and cooperation

​We look forward to hearing back from you. If you have additional information or feedback to provide, please let us know.