Smart Actions Only Works For Manually Initiated

Smart Actions Only Works For Manually Initiated
Smart Actions Only Works For Manually Initiated
2021-07-24 12:10:02
Model: HS105
Hardware Version:
Firmware Version:

I have a plug with a schedule to turn on every hour starting at 6am to noon. I also have a smart action to turn this plug off after 1 minute. However, The smart action doesnt turn it off when the plug automatically turns on from the schedule. It only turns off when I manually initiate a turn off from the app. 
 

is that how it's intended to work?

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#1
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3 Reply
Re:Smart Actions Only Works For Manually Initiated
2021-07-26 03:13:42

@Justagirl Hello, 

 

Makes sure your Kasa device could be controlled remotely when phone leave the house WiFi and on a 4G data or connected to outside wifi. 

Currently only 3 smart action rules could be activated at the same time, if none of the smart action rules take effect, may I have a photo of your Schedule & Smart 

https://www.tp-link.com/support/faq/2567/

Ensure Kasa app and the firmware of smart device are up to date.

 

If still the same issue, may I know the model of your phone and its Andriod or IOS version,  can you share me the MAC address of the plug which does not work by private message, thank you. 

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#2
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Re:Smart Actions Only Works For Manually Initiated
2021-07-26 03:46:36
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#3
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Re:Smart Actions Only Works For Manually Initiated
2021-07-30 13:39:26

@Justagirl Hello, 

Sorry for the late reply, may I have a photo your smart action settings as well, the MAC address you share is not correct, can you share with us again. 

To address the issue and try to fix it, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved. Thank you!

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#4
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