LP130 bulb colors not working

LP130 bulb colors not working
LP130 bulb colors not working
2021-07-27 11:28:01
Model: LB130
Hardware Version: V1
Firmware Version: 1.8.11

So the LB130 bulb... the colors worked for maybe a few days when I first bought it. Then suddenly stopped working. When the colors don't work neither does the hue. When I change the hue it really just results in a different brightness. 
if I reset the bulb and add it again, the colors might work for a second before they go back out.  
please help this is so frustrating 

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Re:LP130 bulb colors not working
2021-08-03 08:44:15

@Bassist Hello, 

Sorry for the late update, you could try a factory reset on LB130 as the video below and see if helps with the issue.

https://www.tp-link.com/support/download/lb130/

If factory reset does not work, it is possible that the lamp beads on the certain bulb is faulty, and it is recommended to contact retailer or local support to check warranty. 

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