KL430 Reboot Loop and Unresponsive Device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KL430 Reboot Loop and Unresponsive Device
KL430 Reboot Loop and Unresponsive Device
2021-09-15 01:33:23 - last edited 2021-12-28 00:50:22
Model: KL430
Hardware Version: V2
Firmware Version:

I am experiencing a constant reboot loop similar to this issue: https://community.tp-link.com/us/smart-home/forum/topic/242590.  I have tested with a /24 subnet and the issue still occurs.  The device enters a constant ~1min reboot loop and is only responsive for a few seconds after each reboot.  I assume this is related to some sort of connectivity issue, but I have been unable to isolate it.  Also, the device cannot be factory reset as long as the WiFi network is present,

0
0
#1
Options
1 Accepted Solution
Re:KL430 Reboot Loop and Unresponsive Device-Solution
2021-12-22 11:00:07 - last edited 2021-12-28 00:50:22

@trakz 

Hello everyone, 

If you met the same concern with KL430 reboot loop, please check solution & solution in thread below:

[Solution] KL430 V2 Reboot Loop Fixed 

Feel free to leave your comment in the above thread, thank you. 

Recommended Solution
0
0
#9
Options
8 Reply
Re:KL430 Reboot Loop and Unresponsive Device
2021-09-15 02:45:34

Hey @Mark-in-OC ,

Thank you for  your valuable feedback, we have a beta firmware that worth a try, please check my private message.

0
0
#2
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-09-16 01:52:43

Hello@Mark-in-OC , thank you for let us know the beta help with the issue! Feel free to let us know for anything new. 

0
0
#3
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-10-25 03:31:15
I am seeing a very similar issue with some KL110 bulbs that I bought. I know there is a new firmware available, but I can't update from the phone since they reboot before I can get a chance. Is there anyway I can download the firmware to my computer and update from there while in setup mode?
0
0
#4
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-10-27 09:17:31 - last edited 2021-11-29 03:45:01

Hi Mark @Mark-in-OC , 

Currently, I did not have KL110 firmware, can you help describe the KL110 phenomenon, one old  known issue for KL110 is [Solution] Kasa devices reboot randomly and been fixed in new firmware, but not reboot loop issue.  Did you try a factory reset on the bulb before, as when you factory reset and reinstall it , app will normally do a firmware at the end of the setup process. 

(How to reset kasa smart bulb, bulb will flash several times after a successful factory reset) https://www.tp-link.com/support/faq/2660/

0
0
#5
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-11-27 22:43:05

@Solla-topee I have reset the device, but they are unable to stay on the network long enough to update the firmware.

0
0
#6
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-11-29 03:48:03

Hello @Mark-in-OC 

Try to connect bulb to a 2.4Ghz hotspot Wi-Fi and see if that helps. May I know could bulb finish the set up in the APP after factory reset?

By the way, can you help describe how did you find out KL110 run into a reboot loop, thank you

0
0
#7
Options
Re:KL430 Reboot Loop and Unresponsive Device
2021-12-19 00:23:53

@Solla-topee hi, I'm experiencing this same reboot loop with the kl430. Is it possible to get a copy of this new firmware?

 

0
0
#8
Options
Re:KL430 Reboot Loop and Unresponsive Device-Solution
2021-12-22 11:00:07 - last edited 2021-12-28 00:50:22

@trakz 

Hello everyone, 

If you met the same concern with KL430 reboot loop, please check solution & solution in thread below:

[Solution] KL430 V2 Reboot Loop Fixed 

Feel free to leave your comment in the above thread, thank you. 

Recommended Solution
0
0
#9
Options