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Cameras aren’t working

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Cameras aren’t working

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Cameras aren’t working
Cameras aren’t working
2021-10-22 14:26:38

Camera's arnt working. Plus we got new router and cameras won't pick it up and cameras are blinking orange and green

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Re:Cameras aren’t working
2021-10-25 06:03:18

Hello @Arturo2176 

May I know the model of your kasa device, model of new router, which steps it got stuck and the error messge? 

Flashing Amber and green means the camera is ready for set up.

Try to turn off the VPN settings on your phone, if app does not found kasa device, manually connect to TP-LInk Smart XXX SSID and go back to kasa app

For details, please refer this link to do some basic troubleshooting first:
What should I do if I fail to configure the Kasa Cam? https://www.tp-link.com/support/faq/2663/

 

 

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