Trouble connecting to bulb

Trouble connecting to bulb
Trouble connecting to bulb
2021-11-24 00:06:05
Model: KL130
Hardware Version: V1
Firmware Version:

I need help connecting to my light bulb I've tried several times and it keeps saying cannot connect

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Re:Trouble connecting to bulb
2021-11-24 08:29:21

Hi@Janet800 

We have an instruction here for troubleshooting here, please give it a try:

What should I do if I fail to configure the Kasa device?

 

May I know at which step the set-up failed, can I have a photo of the error message? 

What is the model of router, do you use router + extender, thank you. 

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