Kasa bulb connects but plug will not

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa bulb connects but plug will not
Kasa bulb connects but plug will not
2021-11-27 19:54:46

Help! I use a Kasa smart bulb that works great and is a lot farther from router than where I'm trying to use this plug. High speed fiber internet, no problems except when trying to add a Kasa or Wemo smart plug. If the answer is to change my security settings, can someone talk me through that process? I'm old and basic. 

  0      
  0      
#1
Options
1 Reply
Re:Kasa bulb connects but plug will not
2021-11-29 07:45:43 - last edited 2021-11-29 07:50:00

Hello  @ZeroTechSkilz 

 I recommend contacting our support team from below: 

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

You may verify or examine the Wi-Fi password, reset plug and reconfigure it in kasa app, we have guide that may also help: 

What should I do if I fail to configure the Kasa device?

  0  
  0  
#2
Options