Connecting light strip to WIFI

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Connecting light strip to WIFI

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Connecting light strip to WIFI
Connecting light strip to WIFI
2022-01-24 17:39:54 - last edited 2022-01-26 01:47:19
Model: KL430  
Hardware Version:
Firmware Version:

I am attempting to connect the Kasa KL400 at a friends house but cannot get the light to connect. I am getting a messge when trying to learn it in that says "Connected with no internet". 

I"ve connected six Kasa devices in my own home and never had an issue. 

Is there a setting I should be looking at on my friends phone?

 

Thanks

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Re:Connecting light strip to WIFI-Solution
2022-01-25 01:01:11 - last edited 2022-01-26 01:47:19

Hello@EdJW 

 

Please try to add a device in the kasa app and follow the APP instruction to set it up. Kasa Smart XXX WiFi SSID itself has no Internet: 

IOS app:  will guide to connect to kasa Smart Device WiFi so the APP could find smart device, then  manually connect to SmartXX WiFI and go back to kasa app

Android app:  will try to look after smart device directly, if it could not find smart device/ unable to connect to Smart XX WiFi, try to manually connect to Smart XX WiFI and go back to kasa app.

Make sure phone VPN is off

Here is a guide that might help: What should I do if I fail to configure the Kasa device?

 

Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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Re:Connecting light strip to WIFI-Solution
2022-01-25 01:01:11 - last edited 2022-01-26 01:47:19

Hello@EdJW 

 

Please try to add a device in the kasa app and follow the APP instruction to set it up. Kasa Smart XXX WiFi SSID itself has no Internet: 

IOS app:  will guide to connect to kasa Smart Device WiFi so the APP could find smart device, then  manually connect to SmartXX WiFI and go back to kasa app

Android app:  will try to look after smart device directly, if it could not find smart device/ unable to connect to Smart XX WiFi, try to manually connect to Smart XX WiFI and go back to kasa app.

Make sure phone VPN is off

Here is a guide that might help: What should I do if I fail to configure the Kasa device?

 

Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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Re:Connecting light strip to WIFI
2022-01-25 12:03:22

@Solla-topee 

 

Thank you for the help, much appreciated

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