App won’t open

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App won’t open

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App won’t open
App won’t open
2022-02-22 01:21:10

Neither my hubby or I can open the Kasa app. Have been using for a year--not today! Please advise. 

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Re:App won’t open
2022-02-23 01:50:07

Hello  @TKJK 

  • Please confirm Kasa APP version is up-to-date in Google Play/ APP store. 

 

Can I know the model of the phone and its Android or IOS version? Did you recently update app before the issue happen. 

May I have a short video of showing the issue, you may share a video link , thank you very much.

 

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