KL430 Offline Until I Access the Kasa App

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KL430 Offline Until I Access the Kasa App

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SCardamon

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2022-11-16 00:48:10

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Registered: 2020-12-06

KL430 Offline Until I Access the Kasa App

2022-11-16 00:48:10

Model: KL430

Hardware Version: V2

Firmware Version: 1.0.11

I have two KL430s which have been working really well for about a year now. As of two days ago though they have disconnected from Alexa, will not work with Smart Actions in the Kasa app, and show Offline anytime I open the application then quickly come online.

I only use smart automation to control the strips so they are always in the "on" switches position, nothing has changed there.

Has something changed in the support of these devices? All my hardwired switches are working fine.

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SCardamon

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2022-11-17 14:32:03

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Registered: 2020-12-06

Re:KL430 Offline Until I Access the Kasa App

2022-11-17 14:32:03

I can now see this is a widespread issue since the latest app update. Other Alexa Skill users are reporting the same outage. What is the status here, support team?