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We purchased an EC70 off of Amazon and it has been working perfectly until yesterday. It appears the unit is completely dead. No light and hitting the reset does not do anything.
I have plugged it into a known working outlet and still nothing. Any sugggestions on how to bring it back to life?
Hi,
Please confirm if you are using the default power cable to power the EC70, and check if the hardware connection is tight. If so, press and hold on the reset button over 15s again to reset the camera.
If the problem remains, it's suggested to contact the retailer or local support to check if your camera is under warranty.
Best Regards
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