New install, HS220 not powering on

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New install, HS220 not powering on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New install, HS220 not powering on
New install, HS220 not powering on
2023-08-24 04:20:17
Model: Kasa HS220  
Hardware Version:
Firmware Version:

I wired the HS220 according to the diagram as instructed. With the line on the lower (black) screw and the load on the upper copper one. Tested with voltage pen to confirm the line had power. When I turn the lower back on, the wifi light doesn't turn on, pressing the switch does nothing, holding the reset switch does nothing.

 

I've included a picture of my wiring setup and the voltage pen reading. Any advice would be greatly appreciated. Thanks in advance 

 

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Re:New install, HS220 not powering on
2023-08-25 07:24:07

  @Bobtomatoes 

 

Please check whether the neutral wire is connected correctly? The smart switch is powered by the neutral wire, if there is no neutral wire, the HS220 cannot be installed.

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