Child cannot control device using Google Home

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Child cannot control device using Google Home

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

equusalbus78

2023-12-12 21:49:58

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Registered: 2023-12-12

Child cannot control device using Google Home

2023-12-12 21:49:58

Tags: #Google Assistant

Model: EP10

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Firmware Version:

My wife and I can both control the devices plugged into our smart plugs with Google Home ("Hey Google, turn on the lamp"). However, our children cannot. When they try, the speaker responds "Sorry I couldn't reach TP-Link Kasa". As they have supervised Google accounts, they cannot be added as full members of our Google household.

It is unclear if it's a Google issue or a TP-Link Kasa issue.

Any suggestions? Thanks.

1 Reply

Carl

2023-12-13 01:51:32

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Registered: 2018-11-01

Re:Child cannot control device using Google Home

2023-12-13 01:51:32

@equusalbus78

To be honest this would most likely be a setting within the Google Home account. That is because the integration of Kasa into Google is a cloud-to-cloud interaction. There is a single Kasa account that is linked to the Google Home account and allows voice control.

I would suggest contacting Google and see if they can walk you through the restriction settings to see if something like "3rd party apps" are being blocked. If so its possible they can walk you through enabling the Kasa app for the child's account.

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!

Child cannot control device using Google Home

Child cannot control device using Google Home

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