EP40M plug does not sync with Google Home

EP40M plug does not sync with Google Home

EP40M plug does not sync with Google Home
EP40M plug does not sync with Google Home
2024-06-19 17:51:14
Model: EP40  
Hardware Version:
Firmware Version:

I bought this plug off Amazon to replace an earlier model, which also stopped working with Google Home, always displayed as offline.

 

In my initial set up, I used the QR Code and set this up in Google Home as a matter device.  The sync initially worked but three hours later it displayed in Google Home as offline.  I reset the plug and synced it again but it never was active, always displaying as offline.  I removed the device from Google Home, uninstalled Google Home and still nothing.    

 

I then tried to set it up in the Kasa app but there is no wifi network to connect to.  I tried three different devices with the Kasa app and could not connect to the plug.  

 

I'd appreciate any help that can be provided.

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