Unlink hacked Amazon Alexa from kasa

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Unlink hacked Amazon Alexa from kasa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unlink hacked Amazon Alexa from kasa
Unlink hacked Amazon Alexa from kasa
2024-07-01 00:13:58

My Amazon account was hacked all email and info was changed and I can't recover it. 
I want to link Kasa app to my new Alexa account but it says I have to unlink thru the Alexa app which I can't access 

 

how can I accomplish this?

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1 Reply
Re:Unlink hacked Amazon Alexa from kasa
2024-07-03 00:36:06

  @Ryane7 

 

Make sure your app is updated.  Tap on Me > Third-Party Services > Amazon Alexa.  The link button show show as unlinked and you should be able to unlink without leaving the Kasa App. 

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