C520WS Offline wired & wireless

C520WS Offline wired & wireless

C520WS Offline wired & wireless
C520WS Offline wired & wireless
2025-04-03 14:20:46
Tags: #Offline
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.10 Build 241025

My Tapo cam worked wirelessly for a couple months without any issues. Then all of a sudden it's hard going off-line. I did a power reset that did nothing. I removed the camera from the software and did a hard reset on the camera which allowed it to be reconnected to the wireless for a couple days and then went off-line again. I  did a hardline land connection which brought it online for a few days and then it went off-line again. I did a power cycle and that brought it online again. Now it's off-line again.  The power isn't the issue as the camera appears to be powered still, but for some reason, it does not want to stay connected to the network with wireless or wired. 

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Re:C520WS Offline wired & wireless
2025-08-06 01:17:17
I'm in this same boat with the C520WS HW v1. Let me know if you find any new info
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Re:C520WS Offline wired & wireless
2025-08-06 08:26:21

  @red281gt 

Hi,
You can refer to the following instructions to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going offline?
 

You can also enable the Auto Reboot feature on the camera to see if it helps.

 

Best Regards

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