Must Reboot Daily Because Deco Mesh System Drops Internet

Must Reboot Daily Because Deco Mesh System Drops Internet

Must Reboot Daily Because Deco Mesh System Drops Internet
Must Reboot Daily Because Deco Mesh System Drops Internet
2025-07-31 21:05:57
Tags: #Wi-Fi 6E #Service Interruption
Model: Deco XE75  
Hardware Version: V2
Firmware Version: 1.2.14 Build 20241015 Rel. 45922

I have AT&T Fiber and the Deco XE75 mesh network. At least once a day, my internet drops off. I've checked directly with the ATT system when this happens and it is still running. When I reboot the Deco network, everything is fine. Any suggestions on why the XE75 might be dropping service? It's frustrating as my wife and I both work from home. We've been booted from Zooms.

 

Any help/advice would be appreciated.

 

Thank you.

  0      
  0      
#1
Options
4 Reply
Re:Must Reboot Daily Because Deco Mesh System Drops Internet
2025-08-01 03:00:33

  @LRashley Have you put the router in the AT&T box in passthrough mode?

 

If not, search for 

AT&T Fiber - Own Router - David Puplava

 

He does a really good step-by-step tutorial.

  2  
  2  
#2
Options
Re:Must Reboot Daily Because Deco Mesh System Drops Internet
2025-08-01 04:31:23

  @BradLouKy amazing! Thanks. I had already setup as a pass through and turned off the WiFi at the router.

 

i, however, had not changed the subnet. And I was using the blue and not the yellow port with what is clearly not a 7 cable.

 

i made the changes as recommended. We shall see if that helps.

 

if anyone else has suggestions, I am open. Thanks again Brad.

  0  
  0  
#3
Options
Re:Must Reboot Daily Because Deco Mesh System Drops Internet
2025-08-01 17:45:16 - last edited 2025-08-01 17:45:42

  @LRashley Using the Deco app go to -> More -> Network Optimization and -> Scan.  If it finds interference it will provide the option/button to "Optimize".  Please update us if it finds interference...

  0  
  0  
#4
Options
Re:Must Reboot Daily Because Deco Mesh System Drops Internet
2025-08-06 16:38:28

  @jzchen I did the scan in multiple places in the house and never found anything. But since making the changes mentioned in the previous posts, we haven't had a drop. So fingers crossed it stays that way. Thanks for the suggestions!

  1  
  1  
#5
Options