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crazy traffic usage numbers in Tether

crazy traffic usage numbers in Tether

crazy traffic usage numbers in Tether
crazy traffic usage numbers in Tether
2 weeks ago - last edited 2 weeks ago

I'm having trouble understanding what Tether is telling me when I look at Traffic Usage for my EasyMesh network. See the screenshot. It claims that device downloaded 1.4 TB and uploaded 15.5 TB today. The device is a smart thermostat connected the 2.4GHz wifi. it would be pretty impressive to transmit that amount of data over that band. Tether says the total data usage is 3.4 MB, which is more realistic.

 

I know what you are thinking, because I thought about it myself: that device has been hacked and is now spewing something bad to the Internet. The thing is, I've been seeing this most days since I installed my TP-Link routers about a week ago, but the offending device is not always the same one. I think it's got to be the case that those TB figures are not telling me the truth.

 

Does anyone have any insight about this? Or, does anybody else see this kind of odd behavior?

 

 

Traffic Usage screenshot

 

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#1
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3 Reply
Re:crazy traffic usage numbers in Tether
2 weeks ago

Hello@WJCarpenter ,

Thanks for contacting our community.

 

What is the model of your router? Is it Archer BE9700? Regarding this abnormal display, I think it may be a statistics or display problem.

 

It is recommended that you send an email to forumsupport.usa@tp-link.com  with the following information:

 

Subject: [Forum Escalation][ID 838748] Abnormal traffic usage numbers in Tether App

Forum Nickname: WJCarpenter

Thread URL: https://community.tp-link.com/us/home/forum/topic/838748

Model&Version: [User Provided]

Description: Traffic usage of the smart thermostat connected to 2.4GHz Wi-Fi: 1.4TB downloaded and 15.5TB uploaded, total traffic usage is 3.4MB.

Any Other Relevant Information:

Please attach the App log on your router for further investigation. How to collect system log of Tether App

Please take some Screenshots with the error message and send them via email.

The specific devices that were offended.

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.

 

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:crazy traffic usage numbers in Tether
2 weeks ago - last edited 2 weeks ago

  @Joseph-TP Thanks for the info on how to report this. I have sent that email and also sent up logs via Tether.

 

BTW, yes my main router is Archer BE9700. (Side note: The label on the bottom of the router indicates hardware version 1.6, but the web interface and the system logs both say 1.0.)

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#3
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Re:crazy traffic usage numbers in Tether
2 weeks ago

Thanks @WJCarpenter ,

Please pay attention to email replies in the future.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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