My front and back cameras used to turn on the light when there was a detection at night. They don't do that any more. I purchased another camera for teh side of my house and it doesn't turn on a light at detection. Am I missing something in the settings? Night Mode is set to color.
Hi,
Please confirm the following information about the reported phenomenon.
1. What's the firmware and hardware version of your Tapo C425?
2. On the camera's Device Settings > Video & Display > Night Mode Settings page, please ensure the Color Mode is selected.
3. If the camera has detected an event but the spotlight does not turn on, please send us a corresponding video clip that shows the phenomenon for further analysis. You can download the video from the camera's Playback & Download > Playback page to your phone. Then, upload the video to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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