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C720 floodlight setting crashing app

C720 floodlight setting crashing app

C720 floodlight setting crashing app
C720 floodlight setting crashing app
Saturday
Model: Tapo C720  
Hardware Version: V1
Firmware Version:

Going into the app and trying to increase the brightness of the floodlights, the app suddenly crashes. All other options work properly except that one specific. I have 2 of these lights and have not had any issues other than this.

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#1
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2 Reply
Re:C720 floodlight setting crashing app
5 hours ago

  @RoqNRolla 

Hi,
Please confirm the following information about the reported phenomenon for further analysis.

 

  1. What's your phone's model number and OS version? What's the Tapo app version?
  2. What's the firmware version of your Tapo C720?
  3. What are the phenomena of app crashes? For example, the app closes automatically, or clicking any option on the app doesn't respond, etc.?

 

Best Regards

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#2
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Re:C720 floodlight setting crashing app
4 hours ago

  @Solla-topee I tried it on my wife's iPhone and it worked fine. It could just be an OS compatibility issue. I'm on android 16, firmware 1.3.6 for the tapo app.

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#3
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