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Can't remove from Favorites

Can't remove from Favorites

Can't remove from Favorites
Can't remove from Favorites
3 weeks ago
Tags: #Setup and Configuration

I have just added two Tapo Smart bulbs. Both are working through the app. One doesn't offer the option to remove it from Favorites. What can I do?

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#1
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2 Reply
Re:Can't remove from Favorites
2 weeks ago

  @gkarasik 

 

Have you checked to make sure there isn't a firmware update for the bulb your having issues with? In the Tapo app on the top left is a icon that looks like a person. Click that icon then Firmware Update 

 

If there are updates please install them and try to remove the bulb as a Favorite. If there are no updates or the update doesn't fix the issue let us know 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Can't remove from Favorites
2 weeks ago

  @HelpFixDecoApp Thanks for replying. I was looking in the wrong place for the option to remove favorite status. I found it this morning. All is well.

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#3
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