Hi  @Mrshollyhayes 

Welcome to the community!

When replacing your Deco 6 with a Deco 7 model, did you keep the same network settings (Wi-Fi name and password)? If the name or password was changed, your MyQ device(s) may need to have their network settings updated.

Have you tried enabling the IoT network and connecting your MyQ device(s) to it? The IoT network is often recommended for certain smart home devices that have specific compatibility requirements. How to set up an IoT network on TP-Link Deco