I bought three C216 during Black Friday and one of them is blurry. I tried updating firmware, power cycle, change res, indoor/outdoor, etc. i even compared it to other ones with the same position and lighting side to side. It's blurry. Other two did not have this symptom. Any idea how I can get it fix or replaced? I only set up this one recently since I bought a bunch during the sale.
here's a pic from my other c216.
Hi,
You can refer to the following instructions to troubleshoot the reported phenomenon.
Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality
Best Regards
@TapoFan2026 Honestly, the blurry picture looks like there's a smudge/fingerprints on the lens. Have you tried cleaning it?
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