Wireless printer connections issues

Wireless printer connections issues

Wireless printer connections issues
Wireless printer connections issues
Yesterday
Tags: #Wireless printer
Model: Deco BE63  
Hardware Version:
Firmware Version: 1.2.10

Getting this error from trying to connect my wireless Epson NX430 to the mesh network.

 

"Multiple network names (SSID) that match your entered network name have been detected"

 

I've seen some other threads on this, but not seeing details on how to conect.  Please help

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#1
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4 Reply
Re:Wireless printer connections issues
Yesterday

@Ryan @David-TP 

 

I swear i remeber there being a fix for this but I cant recall what it is. Was it a beta patch? Please advise thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Wireless printer connections issues
22 hours ago

Hi  @Charlie_B 

 

Welcome to the community!

 

It sounds like the printer is at least succeeding in detecting your Mesh SSID, but because there are multiple nodes broadcasting the same Mesh SSID, the printer is showing you this message.

 

To me, the printer message reads more like a notification than an error―is there an option like "OK" or "Proceed" or "Continue" when the message appears? If so, I'd recommend selecting one of those to proceed to the next step, which, in theory, should allow you to connect the printer to the nearest SSID of your Mesh Network. 

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#3
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Re:Wireless printer connections issues
20 hours ago

  @Ryan 

Thanks for reviewing.

 

Yes - it sees 3 nodes.  I highlight one. Go through the steps of entering the password. It "thinks" for a bit then reads: Connection Failed.  It allows me to print up a summary.  In the summary it states the following:

  • Multiple network names (SSID) that match your entered network name have been detected.  Confirm network name.
  • MAC Address Filtering Check - failed

 

I do the same with the other 2 "nodes".  Same result.

 

Does that help to be able to fix the issue?

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#4
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Re:Wireless printer connections issues
an hour ago - last edited an hour ago

  @Charlie_B 

 

Thanks for the extra details! 

 

This one in particular caught my eye:

 

  • MAC Address Filtering Check - failed


Do you have Wi-Fi Access Control enabled on your Deco BE63? If so, which mode is it in ― Block List Mode or Allow List Mode?

 

If you're unsure, you can check by opening the Deco app, selecting More -> Wi-Fi Access Control. From here, it should show the current Mode.

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#5
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