Zero Channel Width Setting

Zero Channel Width Setting

Zero Channel Width Setting
Zero Channel Width Setting
Wednesday
Hardware Version:
Firmware Version: 1.3.1 Build 20251023 Rel 43624

Recommended : Switch to 0  Channel Width
 

I'm getting this message in the Deco app regarding my five satellite units.  System consists of three XE75 and three X50 outdoor units. 

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#1
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4 Reply
Re:Zero Channel Width Setting
Yesterday

@Ryan @David-TP 

 

Never seen this error before please advise thanks. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Zero Channel Width Setting
Yesterday
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IMG_9541.jpegDownload
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#3
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Re:Zero Channel Width Setting
10 hours ago

@Ryan 

 

Please advise. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:Zero Channel Width Setting
8 hours ago - last edited 8 hours ago

  @GU812 

 

Can't say I've personally seen this error either. 🤔

 

What's your phone OS and Deco app version?

 

The next step I recommend is to get in touch with our support team and provide your Deco app log so our engineers can look into this further.

 

For instructions on gathering your Deco app log, see our FAQ: How to collect system log of Deco app

 

Then, send an email to forumsupport.usa@tp-link.com with the following information:

 

Subject: [Forum Escalation][ID 861752] Zero Channel Width Setting

Forum Nickname: [GU812]

Thread URL: https://community.tp-link.com/us/home/forum/topic/861752

Any Other Relevant Information: (Logs, Config Files, Images, summary of your concerns, etc.)

 

Thanks!

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#5
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