Tp link hs 200 not powering up when connected to switch outlet

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Tp link hs 200 not powering up when connected to switch outlet

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Tp link hs 200 not powering up when connected to switch outlet
Tp link hs 200 not powering up when connected to switch outlet
2020-02-19 18:34:39 - last edited 2020-02-21 17:20:44
Model: HS200  
Hardware Version:
Firmware Version:

Hi! We just purchased the hs200 switch and attempted to connect it to our old light switch! We did everything as instructed but the hs200 switch fails to light up or power up! Also when we wire up the hs200 the lights in the other rooms also fail to light up as well! At first we thought it was a problem with our electrical system but when we reconnected our old switch it worked as per normal. Then we thought it was a problem with the one we bought ... so we returned it and got a new one ... same thing happening ! Our house was just built in December so it seems to have all the capacities for this but we just can't figure out why it's not working! 
 

please advise! Thanks for your help! 
 

 

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#1
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2 Accepted Solutions
Re:Tp link hs 200 not powering up when connected to switch outlet -Solution
2020-02-20 11:43:44 - last edited 2020-02-21 17:20:56

@Niroandliz 

The black wire you marked as ground is not the ground, it is the Common/Line that needs to stay connected with the black wire that was next to it.

The other black wire on the switch is the Load.

The ground is the bare wire in the box that is connected to the green screw.

 

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#4
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Re:Tp link hs 200 not powering up when connected to switch outlet -Solution
2020-02-21 17:18:47 - last edited 2020-02-21 17:38:38

@Niroandliz 

The two black wires tagged as #1 go to one of the HS200 black leads.

The one black wire tagged #2 goes to the other black lead of the HS200.

The HS200 white wire goes together with the white wires under the orange wirenut.

 

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#6
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Re:Tp link hs 200 not powering up when connected to switch outlet
2020-02-19 21:01:42

@Niroandliz 

Can you post a picture of both sides of the old switch wiring, and a picture of the wiring in the wall box?

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#2
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Re:Tp link hs 200 not powering up when connected to switch outlet
2020-02-20 05:24:17

@B.Will sure no problem! 

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#3
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Re:Tp link hs 200 not powering up when connected to switch outlet -Solution
2020-02-20 11:43:44 - last edited 2020-02-21 17:20:56

@Niroandliz 

The black wire you marked as ground is not the ground, it is the Common/Line that needs to stay connected with the black wire that was next to it.

The other black wire on the switch is the Load.

The ground is the bare wire in the box that is connected to the green screw.

 

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#4
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Re:Tp link hs 200 not powering up when connected to switch outlet
2020-02-20 15:26:36
To confirm we would need to: 1. Unconnected the bare ground wire from the green screw in the box and attach it to the TP-Link green wire 2. Connect the black common wire, to the black load wire, and one of the black wires from the TP-Link (3 wires total)
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#5
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Re:Tp link hs 200 not powering up when connected to switch outlet -Solution
2020-02-21 17:18:47 - last edited 2020-02-21 17:38:38

@Niroandliz 

The two black wires tagged as #1 go to one of the HS200 black leads.

The one black wire tagged #2 goes to the other black lead of the HS200.

The HS200 white wire goes together with the white wires under the orange wirenut.

 

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#6
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Re:Tp link hs 200 not powering up when connected to switch outlet
2020-02-21 17:21:24 - last edited 2020-02-21 17:22:04

@B.Will That worked! Thank you so much!!

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#7
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Re:Tp link hs 200 not powering up when connected to switch outlet
2020-02-21 17:39:53

@Niroandliz 

Your Welcome

Glad to be of help.

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#8
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