HS220 Dimmer - Slight Delay with Physical Single Press
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.HS220 Dimmer - Slight Delay with Physical Single Press
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Just installed a new HS220 Dimmer (v2) on firmware 1.0.3. LED bulbs in bathroom vanity fixture.
I noticed that when I press the physical button on the switch to turn the light on, there can be anywhere from a 0.5 to 2 second delay before the light comes on. When turning off the light, the delay is usually 0.5 to 1 second. It seems like if the light is turned on immediately after turning it off, it turns on quicker, and if the light has been off for a while, i.e. overnight, it takes longer.
This is not the light "fading" on, I have both the "Fade On" and "Fade Off" settings set to "Instant".
Also, if I set the "Double Tap" feature to "Instant On/Off" the light turns on and off instantly when double-tapping the physical switch, so it doesn't appear to be physically incapable of turning on or off instantly.
Is this normal behavior? I have about 12 other dimmers and switches I just bought to replace a bunch of Wemo dimmers and switches and want to know if this is expected behavior before I decide to do all that work or maybe return these.
I contacted support through live chat online and this was the response. :-/
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@clarinetJWD I've called them and after multiple firmware updates, it's still behaving the same. Three company probably knows there's some potential hardware issues and don't want to admit.
- Copy Link
- Report Inappropriate Content
The solution to this is a simple fix that I cannot understand why it hasn't been implemented.
The understandable claim by TP-Link support is that the switch must first confirm that the activity is not a long press or double tap before treating it like a single press. Sure, that takes time and it makes sense.
However, if both double tap and long press have been set to "None" in the app, effectively disabling them, then the logic should be to not require and wait for a confirmation of which activity occured. If the only viable option is single tap, then treat all activity as a single tap.
- Copy Link
- Report Inappropriate Content
Hello everyone,
Thank you for your feedback and advice in regard to HS220 dimmer switch slight delay when being turned on, we appreciate your patience while our team working with this concern, we update the workaround and solution in the below thread.
https://community.tp-link.com/us/smart-home/forum/topic/243238?replyId=1014656
Feel free to add any further comment or feedback there directly, thank you
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 3602
Replies: 13
Voters 2
