Kasa Bulb stopped working with Alexa - "there was a problem"

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Kasa Bulb stopped working with Alexa - "there was a problem"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
25 Reply
Re:Kasa Bulb stopped working with Alexa - "there was a problem"
2021-11-01 23:49:59

@daniellew Same thing here, these bulbs are brand new to me. They were deliverd yesterday and when I set them up it said there was a firmware update. I stupidly updated them both without checking Alexa first, now neither one works in Alexa. Works just fine in Kasa.

 

Model: kl125P2

Firmware: 1.0.7

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#33
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Re:Kasa Bulb stopped working with Alexa - "there was a problem"
2021-11-01 23:58:06

@Humpdooker I've had the update for about 2 weeks. Just reset all my Echo devices and Sengled bulbs which work fine. The KL130 bulbs also work but the KL125 bulbs are the problem. Can't figure it out but I'm assuming there's an issue between Kasa and Alexa somewhere on the backend.

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#34
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Re:Kasa Bulb stopped working with Alexa - "there was a problem"-Solution
2021-11-02 01:56:06 - last edited 2021-11-30 02:31:13

Hello everyone, 

Thank you all for sharing feedback in regard to ‘ KL125 stopping working with Alexa’ , this issue has been fixed now!

Problem Description: 

Kasa devices (mainly KL125) stopped working with Alexa- error "There was a problem" since 1 November 2021.

Fix :  this concern was fixed on November 2021, try to control kasa devices using Alexa again directly.

NOTE: this thread will be closed after the fix on 2 Nov,2021.  If you  have other concerns with Alexa,  please start a new thread from here or try to some other tips shared in the forum. Thank you!

Recommended Solution
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#35
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Re:Kasa Bulb stopped working with Alexa - "there was a problem"
2021-11-02 10:55:47

@Solla-topee great job!

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#36
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Re:Kasa Bulb stopped working with Alexa - "there was a problem"
2021-11-02 12:10:56

@Solla-topee Thank you it works now! 

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#37
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