Trouble with Kasa Switch

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Trouble with Kasa Switch

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Trouble with Kasa Switch
Trouble with Kasa Switch
2022-01-16 16:57:21

I have used Kasa smart plugs for several years and just installed a smart light switch. When adding a device in the Kasa app, it tells you to switch to the TP-Link network, but that network isn't available as a choice for me to switch to. Looking for suggestions!

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Re:Trouble with Kasa Switch
2022-01-17 01:44:05 - last edited 2022-01-17 01:44:53

Hello@mstafford 

 

You could try to factory reset smart switch , the WiFI Led on switch will be flash orange and green, check in the phone Wi-Fi list,  it should broadcast 'TP-Link Smart switch XX ' SSID.  Then try to add kasa switch in the APP. 

How to reset TP-Link Kasa smart switch and plug?

 

Check on a different phone or mobile device and see if the default SSID shows up or not. 

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