Won't connect

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Won't connect

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Won't connect
Won't connect
2022-03-06 12:26:28
Model: KS230 KIT  
Hardware Version: V1
Firmware Version: 1.8

I have a blinking orange and green but it won't connect.

The smart 3-way switch is on the same power circuit as my modem so turning the power off to reset the smart switch isn't working. 

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Re:Won't connect
2022-03-07 01:11:08

 Hello  @DSYCampDavid 

 

Please confirm you could turn ON/OFF KS230  manually first, if not, examine the wiring as installation video here.  

Here is a troubleshooting guide for kasa set up concern which you could give it try: 

What should I do if I fail to configure the Kasa device?

 

  • Confirm the correct Wi-Fi password has been given during set up process
  • Make sure VPN is OFF

 

If still the same, can I know at which step the set-up failed and the error on the app? For set up concern,you may also try to reach out hotline service to get step-by-step guidance : 

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

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