HS200 Physical button not working

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HS200 Physical button not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS200 Physical button not working
HS200 Physical button not working
2023-08-19 19:37:37
Model: Kasa HS200  
Hardware Version: V5
Firmware Version: 1.0.10

Hi all

I installed the smart switch today.  Everything works, I can control it through app, Google Home and Alexa.  But the physical button is not working.  Is it defected? Or anything worng?

 

Thanks

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#1
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Re:HS200 Physical button not working
2023-08-21 06:46:06

  @Kongx4 

 

Are you referring to the power button? How about the Restart and Restart button? Are they working?

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#2
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Re:HS200 Physical button not working
2023-08-21 18:23:46

  @Wayne-TP 

 

Both restart and reset work.  It is a 3 in one pack.  The other 2 work fine, ONLY one the physical switch button is not working probably. thanks

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#3
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Re:HS200 Physical button not working
2023-09-04 02:22:48

  @Kongx4 

 

Looks like this unit is defective. Kindly contact TP-Link support to proceed with the warranty. 

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