C402 Recordings have gaps in them.

C402 Recordings have gaps in them.

C402 Recordings have gaps in them.
C402 Recordings have gaps in them.
2024-10-09 01:17:38
Model: Tapo C402 KIT  
Hardware Version: V1
Firmware Version: 1.0.17

Problem scenario..

 

C402 camera mounted outside, no more than 10 feet from indoor router, so excellent signal strength. San Disk extreme SD card.  Person detection and Vehicle detection activated.

 

When the camera detects a vehicle it starts recording a 20 second clip.  Upon playback I will see the vehicle arrive, the person get out of the vehicle and head to door.....then there is a several second gap and the next thing I see is the person getting back into the car. So those seconds of the person walking to the door and back to the car are always missing.

 

I believe this happens because once the camera also detects a person, it interrupts the recording that the vehicle detection initiated. Is there any way around this?  The recordings are almost worthless, because in the cases I experienced so far, I never get a good look at the person walking to my door and back.

 

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