@Wayne-TP Good morning. Below/attached is a pic of the ratings. Again, it is a simple decorative tree with led lights. I have the same tree in another room connected to an EP10 Kasa Smart Plug mini...

Is anyone able to tell us anything on this? There seems to be an issue with the dimmers and we need support, please.

@Wayne-TP Hello. Apologies for the delayed response. The email notification of your message went to the junk folder for some strange reason. Here is a partial answer... will get specifis on the...

Hello. Recently my KP303 strip has begun randomly locking up. Literally 'reezing' in what the current state is. None of the 3 control buttons toggle. Cannot access it via the app (show grayed out)....

@dafish Yes,. the app shows the lights as off, matching the visual indicator on the switch itself... so both show off but the lights remain on. This is actually a potential safety issue beyond the...

@Chancleta I have not heard anything back in months. My issues continue. Is warranty replacement an option?