@Carl Yeah, turns out the black wire is not the line. Reversing fixed it. Thanks for your help.

Here's a picture of how it's wired. I left the netreul nut off, so you could see the wires. @fganter Not working, as described above. Any ideas?

I could use some help please. During installation, I did the wiring as instructed. The one concern I had is that the bundle of wire at the back of the box was a bit tan (rather than white). I figured...