Sp!ke wrote I just bought a UK version of the LB110 in the UK off Amazon and have had similar connectivity issues. Worse in fact - it only stays connected for a few minutes and then needs a reset....

I don't recall if I was forced to do firmware upgrades individually, but seeing as how I wrote something down about "Select a device", I probably ran into the same issues with not being able to do...

Complaints stacking up on the Kasa skills page: https://www.amazon.com/TP-LINK-Kasa/dp/B01EIQX6Y8

It's probably not you, I think something gets broken upstream every so often.

Model : Hardware Version : Firmware Version : ISP : It appears to be be some kind of mass outage, problems with getting echos to talk to devices.... anybody know what's up?

Upgrade tool (which works on lightbulbs, and WiFI plugs) can be found at: http://www.tp-link.com/us/faq-949.html , the download is http://static.tp-link.com/iotUpgradeTool_V1.0.zip