Forums/
Deco
2025-07-06 17:34:15
@Osfan93 OK make sure you hook everything up like the image below In my home I have Ethernet cables going from the switch to the wall plates in my house then i go from the wall plates to the decos
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Forums/
Deco
2025-07-06 17:09:48
@Osfan93 Before I try to answer this are you using any type of switch on your network?
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Forums/
Deco
2025-07-06 17:07:56
@KScottK I would try to disable the built in Wi-Fi on your modem it may be causing your issue. In the past I had to disable mine to get one of my other tp-link routers to work Try that and if you...
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Forums/
Deco
2025-07-05 03:54:42
@sjsjj If your connected now we should check to see if your firmware is up to date that might fix your issues Go to http://tplinkdeco.net/webpages/index.html and log in with your password Click on...
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Forums/
Deco
2025-07-05 02:19:56
@sjsjj I would try to restart the network adapter and while its restarting restart your modem and deco router If the above doesn't work 1. Email support at support.usa@tp-link.com. 2. Include the...
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Forums/
Deco
2025-07-04 20:10:33
@MakeWifiGreatAg You should open a support ticket into this I have included the steps below 1. Email support at support.usa@tp-link.com. 2. Include the model number of your Deco router, as well as...
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