Smart Home Community

I am connecting the Deco W6000 mesh to a Motorola MG8702 cable modem plus AC3200 Wi-Fi router. Should I use the existing network name or set up a new name? If I set up a new name do I then change sett

xe75 pro slow download speed

Using 1gb Fibre internet. With wifi I am only getting 430 Mbps download but 900 Mbps upload whole standing 6 feet away. If I connect to the ethernet port I can get full speed 975+. No qos, turned off

X60 1unit flashing blue. Can’t get it to go green

Can't get 1 unit to go from flashing blue to green. X60

Cannot see wired (ethernet connected) external hard drive connection in DECO app

Just upgraded my wifi to a DECO XE-70 Home Mesh system. Everything appears to works great except for my ADDNAS external hard drive is not showing in the DECO app. DId not change any of my Windows sett

Problem with Carrier Thermostats

I hooked up the router yesterday and everything went fine, but my carrier Infinity thermostats keep going off and on the Internet they

New Device Connected requires knowing device MAC address before approval/denial

I cannot for the life of me figure out why the approval/denial screen requires knowing your device's MAC address before making that decision. Is it not possible to list the device name, brand, system