Forums/
Deco
2024-09-11 00:33:31
@JustAllen I recommend the following steps: 1. Reconnect the old router. 2. In the Deco app, navigate to More > Advanced > Operation Mode and select Access Point mode. After making these changes,...
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Forums/
Deco
2024-09-10 18:58:07
@Spanky1948 To access the settings, please follow these steps: 1. From the main deco screen, select "More" at the bottom. 2. Navigate to "Wi-Fi Settings." 3. Choose the option "2.4 GHz & 5 GHz...
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Forums/
Deco
2024-09-10 05:00:25
@WyattL Are you getting any error message on the deco app? What colors are your decos displaying? Also do you know the model number and the hardware version? Both can be found on the bottom of your...
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Forums/
Deco
2024-09-10 04:24:16
@JustAllen Have you tried turning off the 5g broadcast? It may be interfering with the set up of your device
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Forums/
Deco
2024-09-10 02:32:41
@drat242 Also please ensure that your network is configured according to either the first or second examples in this image:...
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Forums/
Deco
2024-09-10 02:27:27
@drat242 Try resetting every unit again but this time add only the Deco BE 63 and see what happens also make sure you update the firmware of the Deco BE 63 If there are no issues with that unit then...
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