Forums/
Deco
2026-04-12 05:01:19
@WesC First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local...
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Forums/
Deco
2026-04-11 18:45:09
@ArticulateZebra When you submitted the ticket you "should" have received a TKID number can you please provide that? As I do not work for tp-link I just volunteer my free time as I have it I am...
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Forums/
Deco
2026-04-11 18:33:49
@Shonuff_24 Sorry for the late reply. First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and...
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Forums/
Deco
2026-04-11 17:12:32
@ArticulateZebra Did you submit the Deco app log yet as requested by @David-TP in this post? This will allow him and the engineers who view the logs to help you troubleshoot further. Thanks.
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Forums/
Deco
2026-04-11 07:19:45
@mayone Can you also submit your Deco logs by using the directions in this post Thank you.
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Forums/
Deco
2026-04-11 06:43:22
@MoxsterOne Can you also submit your Deco logs by using the directions in this post Thank you.
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