Forums/
Deco
2026-02-10 00:51:14
@JonTh You could try to disable it and see if the devices connectes if not get back to me and I will have you open up a ticket with support
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Forums/
Deco
2026-02-10 00:40:19
@JonTh You could try the tri band option i believe your model supports it https://community.tp-link.com/us/home/forum/topic/848610
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Forums/
Deco
2026-02-09 21:59:49
@JonTh If it connects you "should" be able to turn the 5GHZ band back on
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Forums/
Deco
2026-02-09 21:39:49
@JDub2899 Please see the following post thank you https://community.tp-link.com/us/home/forum/topic/857092?replyId=1665314
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Forums/
Deco
2026-02-09 21:38:52
Would you both please file a ticket using the steps listed below and we can see if we can't track down the issue for you First please access the Deco web UI by entering "tplinkdeco.net" in your...
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Forums/
Deco
2026-02-09 21:33:50
@Yorchz have you tried using the Tri-Band option to see if that helps? Just an FYI it wont work with the IoT network which is something I am trying to get them to change...
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