Forums/
Deco
2025-08-02 01:32:46
@JohnnyBoy Have you opened a ticket with support about this issue? If you are running one of the V1's as your main they you shouldn't be missing any options at all unless you were running everything...
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Forums/
Deco
2025-08-02 01:28:26
@jzchen So the way I understand how the platform/firmware versions works are as follows. I have two XE75 Pro V2 deco's running on firmware 1.2.x. Using the chart found at the link below we can look...
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Forums/
Deco
2025-08-01 07:27:15
@JohnnyBoy I don't know if you would be interested in trouble shooting your issues but if you are which model is set up as your main unit? For best results it should be the newer of the models which...
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Forums/
Deco
2025-07-31 16:45:01
@dvhw Glad you got everything working :)
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Forums/
Deco
2025-07-30 08:44:10
@soundfoh Based on your network map, it appears that the TV is connected to the "Laundry" room deco. This could indicate a faulty port, as you suggested. To diagnose this, I recommend tracing the...
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Forums/
Deco
2025-07-30 08:37:02
@Tommy61 I want to let you know that you're not alone in your frustrations. I also have Deco units experiencing missing updates that older hardware versions of the same model receive. I created a...
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