@Bluespicker There could be a problem with the camera but first, have you used software to analyze channel interference from neighborhood devices using the same, or an interfering channel, as your...

It is very interesting that your phone can detect the Xfinity 2.4GHz WiFi signal but the C425 cannot. Sorry, beyond my technical experience. FYI, I am using the TP-Link Archer AX4400 WiFI router...

@Bluespicker Did you in fact connect the phone WiFi to the temporary camera network (Step #5) as described in the setup video, starting at the 1 minute mark (see video link)? Once you connect to your...

@Henri9009 My C425 just started doing that even though I have been able to download to my phone after installation. Camera and phone are definitely on the same WiFi network. Nothing has changed other...

@jadube Are you using the AC charger supplied with the camera? It is a slow, low amperage charger required for properly charging the battery at a slow rate. Interestingly, I own an Anker portable...

Good luck. I'm still playing with settings and camera positioning, and setting up independent zones (motion, people, pets) with overlaps, even though I'm only interested in "people motion" (no pets)....