Forums/
Tapo Smart Cameras
3 hours ago
@ToddA1 Just started the RMA process as I assume they have come to the conclusion, they can not fix it.
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Forums/
Tapo Smart Cameras
14 hours ago
@Solla-topee The 1.1.4 Firmware was presented as a test to potentially address this issue, it showed up in the available updates this morning, screen shot attached.
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Forums/
Tapo Smart Cameras
21 hours ago
@ToddA1 Yes, I was running 1.1.3, the latest one in the app the engineer told me is now 1.1.4 But I am seemingly stuck in a infinate loop as I do the update to 1.1.4, says it is now running 1.1.4 but...
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Forums/
Tapo Smart Cameras
Yesterday
@Solla-topee The firmware update did not help my situation, I am continuing to work with the engineer that has been assigned.
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Forums/
Tapo Smart Cameras
Friday
@ToddA1 I haveopened a case and working with tech support engineers to address this issue, I think it is a hardware fault. When the camera does not re-center, I will reboot the camera and it still...
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Forums/
Tapo Smart Cameras
a week ago
@ToddA1 I am having the same issue with one of my C660. Both I have are running firmware 1.1.3, one retirns to "Center" every time after 30 seconds of non-activity, they other does sometimes but not...
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