Forums/
Kasa Smart Switches
2022-05-19 16:39:20
@Evbenj Just contact us at Support.USA@tp-link.com to start the process of the RMA. If they have any questions let them know you spoke with me on the community and I can answer those questions for...
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Forums/
Kasa Smart Switches
2022-05-18 16:51:31
@Evbenj Yes, like with the majority of our industry's manufacturers, the customer is responsible to pay to ship the defective product back to us. The exception is if you choose one of the advanced...
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Forums/
Feature Request
2022-05-16 16:09:55
@DecoUserTL Thank you for the very detailed review of the XE75 and your concerns about how it handles networking, speed, etc. Often we need to do several messages to get a level of detail that is...
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Forums/
Wi-Fi Routers
2022-05-12 21:01:41
@Jojo99 On the back of the router is a reset button. Hold it down for 30 seconds and that will restore factory default settings.
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Forums/
Wi-Fi Routers
2022-05-12 18:14:06
@halyung Hello. For the most part, once a product is determined to be end-of-life the production of new firmware stops. The only time EOL products tend to get new firmware is if there is a bug or...
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Forums/
Kasa Smart Bulbs
2022-05-10 23:57:37
@Nakomis Schedules are device specific and while all devices that can be included in a group support this feature, group was not desinged to make use of advanced features. Its sole purpose was to be...
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