Forums/
Deco
2019-03-05 01:36:45
@CSEngineer You can use the utility linked here: https://community.tp-link.com/us/home/forum/topic/156171?page=1 You would follow the process indicated in the instructions of the download link, but...
0HELPFULS
Forums/
Wi-Fi Routers
2019-03-04 22:09:53
@msholl09 Please provide the model of your device. The AC500 you referenced is a wireless controller or a SMB product.
0HELPFULS
Forums/
Kasa Smart Plugs
2019-03-04 22:05:46
We are currently looking to see if there is a issue with Alexa. All our testing with our collegues in our office shows Alexa working fine. Aside from disabling and re-enabling the skill, signing out...
1HELPFULS
Forums/
Deco
2019-03-04 21:32:32
@JustJoe2120 Given how the router would not prevent the wireles connection, there is probably another setting on the phones preventing the connection. It would be best to get in contact with the...
0HELPFULS
Forums/
Kasa Smart Plugs
2019-03-04 21:24:05
@xyzygy You will need to use Kasa to enable away mode. The action list that IFTTT has for Kasa does not let you activate Away Mode that way.
0HELPFULS
Forums/
Deco
2019-03-04 21:17:18
@betelgeuse When you disconnect the main Deco unit leave that one alone. So as you do the procedure, the main Deco will be disconnected, and you are not using the Deco app at all. So once the...
0HELPFULS