Forums/
Kasa Smart Plugs
2019-02-15 16:37:48
@Nunopereiraa Tap on the smart plug, then go to "Device Settings" icon on the top right. Look at the signal strength. For a reliable connection it should be -70 dBm or lower. If the number is higher,...
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Forums/
Wi-Fi Routers
2019-02-15 16:28:20
@Lokahi89 Connect your computer to your ont to make sure it works. If it does, connect the TP-Link device back. Log into the TP-Link router and go to the status page, you should have an IP address....
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Knowledge Base/
Troubleshooting
2019-02-14 22:13:53
The default login credentials for our routers is "admin" (without quotes) for both the username and password. If you have changed the router's login credentials and have since forgotten them, you...
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Forums/
Wi-Fi Routers
2019-02-14 20:27:24
@McAlsop The download speed being slower then your upload by about half seems odd. If your download for the 5Ghz was about the same as the upload that would seem fine given how link speed does not...
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Forums/
Kasa Smart Bulbs
2019-02-14 19:03:25
@Gabs There are two places in the Kasa app that you can use to turn the bulb on or off shown below. Do neither work? One thing that was not mentioned in the previuos post, have you factory defaulted...
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Forums/
Deco
2019-02-14 01:37:54
@Tbass If you would like, you can shoot a email to our support team so they can look into your issue further: ussupportteam@tp-link.com
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