Forums/
Kasa Smart Plugs
2021-02-02 21:52:57
@gregh From what I've seen, my plug will keep trying to reconnect which eventually does as my router takes a couple of minutes to come back up. Your plug should keep blinking green indicating it is...
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Forums/
Kasa Smart Bulbs
2021-02-02 21:26:12
@Emllyjoyce Try the following potential fix mentioned by @Howster: Login into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and...
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Forums/
Wi-Fi Routers
2021-02-02 21:22:01
@MrFurious What is the IP/subnet/gateway of your windows computer? What is the IP/subnet/gateway of the AX11000?
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Forums/
Wi-Fi Routers
2021-02-02 19:29:41
@RaviChelikani Try disabling OFDMA in the wireless settings, and also disable AP Isolation in the wireless advanced settings. Make sure no devices are connected to the guest network if the guest...
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Forums/
Range Extenders
2021-02-02 19:20:14
@DFW_Mark After changing the channel on the router, you would then reboot the extender which should then change to the channel the router is at. If not, reset the extender (hold reset for 15...
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Forums/
Apps
2021-02-02 19:17:41
@Scotts023 Change your TP-Link ID password, and make sure it is not easily guessed or shared. To change your password you can log out of the Deco app, then select the options that you forgot your...
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